API : Customer Update

Introduction

This request will update an existing customer.

When updating a customer, you do not need to send the full customer object. As little as a single property can be sent, so only send the properties you need to update, and the rest will be untouched.

Request

URL	https://api.telecomx.dk/customer/CUSTOMER_ID
Method	POST
Access level	MANAGER or OWNER if user belongs to the customer. RESELLER if customer belongs to the reseller or a subreseller. RESELLER_ADMIN or ADMIN.
Param	CUSTOMER_ID	Id of the customer (24 hex-char string)
Body	name	String	Name of the customer.
	phoneNumber	String	Primary customer phone number.
	faxNumber	String	`[optional]` primary customer fax number.
	state	Enum	State of the customer: ACTIVE, BLOCKED (all services disabled). A customer cannot be deleted by setting the state, instead use the delete api.
	parentReseller	Id	`[optional]` Id of the reseller the customer belongs to. Top level resellers does not have a parent reseller. Requires access level RESELLER or ADMIN to set, otherwise it is ignored. A reseller may point to self or sub resellers, only admins may set a customer as top level (null).
	emailAddress	String	Primary e-mail address.
	website	String	`[optional]` Primary website address.
	notes	String	`[optional]` Notes about the customer (only visible for reseller/admin, can only be changed by RESELLER and up).
	addresses (at least 1 must be present at any time)
	addresses[].primary	Boolean	True if this is the primary address.
	addresses[].alternativeName	String	`[optional]` Alternative name for this address.
	addresses[].address	String	Street, number etc., min 5 chars.
	addresses[].zip	String	Zip code, if country is Denmark or blank, zip is validated, otherwise min. 3 chars.
	addresses[].city	String	City, min. 2 chars. If country is Denmark (or blank), the city is automatically set from the zip code.
	addresses[].state	String	`[optional]` State, only applies to US addresses.
	addresses[].country	String	ISO3166-1 2-char country code.
	addresses[].fixedNumber	String	`[optional]` Fixed phone number on this address, if it differs from the primary.
	addresses[].faxNumber	String	`[optional]` Fax number on this address, if it differs from the primary.
	addresses[].municipalityCode	Integer	Municipality code, automatically set by the system.
	Finanical settings
	finance.vatNumber	String	VAT number.
	finance.accountingSystemId	String	`[optional]` Id for linking the customer to the accounting system that does the invoicing.
	finance.accountingSystemRef	String	`[optional]` Name of the customer contact in the accounting system that does the invoicing.
	finance.invoiceMethod	Enum	How the customer wishes to be invoiced: MAIL, EMAIL, ELECTRONIC.
	finance.emailAddress	String	If invoiceMethod is EMAIL, this is the e-mail address to send it to.
	finance.electronicAddress	String	If invoiceMethod is ELECTRONIC, this is the address to send it to.
	finance.paymentTerms	Enum	Payment terms: DAYS_5, DAYS_7, DAYS_14, DAYS_30, DAYS_60, DAYS_90, CURRENT_MONTH_PLUS_DAYS_7, CURRENT_MONTH_PLUS_DAYS_14, CURRENT_MONTH_PLUS_DAYS_30.
	finance.sipUsageLimit	Integer	Combined maximum monthly usage in DKK for all SIP accounts. Range 1000-1000000. Values above 25000 are reduced to 25000 unless set by an ADMIN or a RESELLER_ADMIN with tele rights.
	finance.mvnoUsageLimit	Integer	Maximum monthly usage in DKK for an MVNO account. Range 100-20000. Values above 5000 are reduced to 5000 unless set by an ADMIN or a RESELLER_ADMIN with tele rights.
	finance.channelLimit	Integer	Maximum number of concurrent calls the customer may conduct on SIP accounts. Range 2-1000.
	finance.numberRentProduct	Id	Id of the product used to invoice number rent.
	finance.durationMethod	Number	0 for standard, >0 for custom (ADMIN or RESELLER_ADMIN with finance rights only).
	finance.skipInvoicing	Boolean	This customer's invoices will not be shown in various endpoints that fetches lists of invoices. Used in cases where resellers don't want to bill a specific customer. Defaults to false. Can only be set by ADMIN or a RESELLER_ADMIN with finance rights.
	finance.skipResellerInvoicing	Boolean	If true, this customer is skipped when the reseller's own invoicing is generated. Defaults to false. Can only be set by ADMIN or a RESELLER_ADMIN with finance rights.
	isReseller	Boolean	True if customer is a reseller who can create and manage other customers. Can only be set by RESELLER_ADMIN and up.
	resellerPortal	String	`[optional]` If customer is a reseller and have a customized management portal, this is the URL for the site. The standard site check if this points to it and will then customize the branding accordingly.
	resellerInvoice	Boolean	`[optional]` True if the platform sends out invoices to the customers (e-mail and electronic), false if reseller sends out invoices from their financial system.
	resellerNextInvoiceNumber	Integer	`[optional]` Invoice number to use on the next invoice that is generated. auto-incremented when an invoice is created. Only used if resellerInvoice is true.
	resellerSkin	String	Name of the skin to apply on UI for this resellers customers: EARTH, TEAL, DARK.
	resellerEmailAsSender	Boolean	Sends e-mails with the reseller's own e-mail as sender. Requires the reseller setting up an SPF-record for Telecom X, for it to work properly. (min. RESELLER only)
	resellerCustomerGroups	Array	List of customer groups the reseller wish to use.
	resellerCustomerGroups[]._id	Id	Id of group.
	resellerCustomerGroups[].name	String	Name of group.
	MVNO settings
	mvno.dataTopUpSms	Boolean	If true, then a link allowing a mobile account to buy top-up data, will be included in the SMS that warns the mobile user that they are approaching their data limit. Can only be set by OWNER and up; ignored unless the customer has the MVNO feature.
	Misc settings
	features	Array	List of features in the TelecomX platform that the customer has access to. Can only be set by ADMIN or RESELLER users. A reseller can only assign features that the reseller has to the resellers customers. The available features are: CUSTOMER - Basics, addresses, financial, usage limits, employees SIP - SIP trunks MVNO - Mobile phones PBX - Hosted PBX, SIP phones, music on hold, Webhooks (auto-enables SIP, MVNO, CUSTOMER) DNS - Domain management INTERNET - Fiber & xDSL IPTVPRIVATE - Private IPTV customer IPTVBUSINESS - Business IPTV customer FLEXCARE - FlexCare HealthTech ZEROTIER - ZeroTier networking EXTERNAL_LICENSES - external licenses NETWORK_MANAGEMENT - allows managing network devices DIALOG - FlexCare dialog CHANGELOG - logging to short term changelog is enabled ORGANIZATION - customer has organizational rights.
	organizationResellers	Array	List of ids of resellers this organization can manage. Can only be set by RESELLER_ADMIN and up, and only when the customer has the ORGANIZATION feature.
	authenticationSecurity	String	`[optional]` The required security level for all users when performing login: NONE - only username/password (default) SMS - 2FA using SMS required AUTHENTICATOR - 2FA using authenticator app.
	custom	Object	`[optional]` Optional custom data that 3rd parties may append to a customer, max. 4Kb.
	Storage information
	storage.total	Number	Maximum file storage capacity in bytes, default is 1 gigabyte (can only be set by RESELLER and up)
	Integrations
	integrations	Object	Contains information about 3rd party integrations
	integrations.billing	Object	Contains billing integrations
	integrations.billing.economic	Object	Integration for visma e-conomic (settings can only be changed by RESELLER and up, for customers that are resellers)
	integrations.billing.economic.enabled	Boolean	True if the integration is enabled, default false.
	integrations.billing.economic.agreementGrantToken	String	Agreement grant token. It's set when allowing the “Telecom X Billing Integration” e-conomic app to access the reseller's e-conomic account.
	integrations.billing.economic.accrual	Boolean	Determines whether the reseller wants to use the accrual-module in e-conomic. Requires the module to be bought in e-conomic.
	integrations.billing.rackbeat	Object	Integration for rackbeat
	integrations.billing.rackbeat.enabled	Boolean	True if the integration is enabled, defaults false
	integrations.billing.rackbeat.bearerToken	String	Bearer token created from rackbeat, used to verify against their API
	integrations.billing.uniconta	Object	Integration for Uniconta
	integrations.billing.uniconta.enabled	Boolean	True if the integration is enabled, defaults false
integrations.billing.uniconta.username	String	Username for logging into Uniconta
integrations.billing.uniconta.password	String	Password for logging into Uniconta
integrations.billing.uniconta.companyId	String	Company Id the user is connected to, in Uniconta
integrations.licenses	Object	Licenses from 3rd parties, e.g ALSO.
integrations.licenses.also	Object	ALSO licenses integration (can only be set by RESELLER and up)
integrations.licenses.also.enabled	Boolean	Whether this customer/reseller should have their licenses synchronized from ALSO, etc.
integrations.licenses.also.username	String	ALSO username
integrations.licenses.also.password	String	ALSO password
integrations.licenses.also.customerId	String	The customer's ID from ALSO.
integrations.criipto	Object	Settings for the integration with criipto
integrations.criipto.enabled	Boolean	True if the integration is enabled, defaults false
integrations.criipto.clientId	String	UUID for creating signature orders with criipto
integrations.criipto.clientSecret	String	Client secret for creating signature orders with criipto
integrations.criipto.domain	String	Domain for redirection login
integrations.criipto.clientIdRealm	String	Client Id for domain
integrations.ms365	Object	Settings for integration with Microsoft 365
integrations.ms365.enabled	Boolean	Whether this integration is enabled for this customer.
integrations.ms365.tenantId	String	Id of customers tenant in MS 365
integrations.ms365.verified	Boolean	True if connection to tenant has been verified
integrations.ms365.calendarSync	Boolean	True to integrate users calendars
integrations.ms365.contactsSync	Boolean	True to integrate users contacts
integrations.ms365.orgContactsSync	Boolean	True to integrate the organisation contacts
integrations.ms365.presenceSync	Boolean	True to sync presence and/or Trams InAMeeting/InACall status
integrations.ms365.calendarShowAsMappings	Object	Calendar mappings
integrations.ms365.calendarShowAsMappings.free	String	Presence state to map free to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK, HOLIDAY or IGNORE to do nothing.
integrations.ms365.calendarShowAsMappings.tentative	String	Presence state to map tentative to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK, HOLIDAY or IGNORE to do nothing.
integrations.ms365.calendarShowAsMappings.busy	String	Presence state to map busy to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK, HOLIDAY or IGNORE to do nothing.
integrations.ms365.calendarShowAsMappings.oof	String	Presence state to map oof to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK, HOLIDAY or IGNORE to do nothing.
integrations.ms365.calendarShowAsMappings.workingElsewhere	String	Presence state to map workingElsewhere to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK, HOLIDAY or IGNORE to do nothing.
integrations.ms365.calendarCategoryMappings	Array	List of calendar category mappings
integrations.ms365.calendarCategoryMappings[].category	String	Category label to map to presence state.
integrations.ms365.calendarCategoryMappings[].presence	String	Presence state to map the category to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK or HOLIDAY.
integrations.mvnoPrivate	Object	Settings for integration with MVNO for private customers (can only be set by RESELLER_ADMIN and up)
integrations.mvnoPrivate.enabled	Boolean	True to enable the integration
integrations.mvnoPrivate.portal	String	The portal URL to redirect customers to
Service-level Agreements	(Can only be set by RESELLER_ADMIN and up)
serviceLevelAgreements	Object	Contains information about service-level agreements between the customer and their reseller. Only used currently for specific customers, and is not available to everyone.
serviceLevelAgreements.remote	Object	Contains information about remote service-level agreement
serviceLevelAgreements.remote.responseTime	Number	Response-time in hours. Valid values are 1, 3, 8, 24.
serviceLevelAgreements.remote.days	String	Which days of the week this service-level agreement covers. Valid values are “WEEK_DAYS”, “WEEK_DAYS_AND_SATURDAY”, “ALL”
serviceLevelAgreements.remote.period	String	Which period/hours in the day this service-level-agreement covers. Valid values are “07:45-16:00”, “08:00-22:00”, “00:00-23:59”
serviceLevelAgreements.onsite	Object	Contains information about on-site service-level agreement
serviceLevelAgreements.onsite.responseTime	Number	Response-time in hours. Valid values are 1, 3, 8, 24.
serviceLevelAgreements.onsite.days	String	Which days of the week this service-level agreement covers. Valid values are “WEEK_DAYS”, “WEEK_DAYS_AND_SATURDAY”, “ALL”
serviceLevelAgreements.onsite.period	String	Which period/hours in the day this service-level-agreement covers. Valid values are “07:45-16:00”, “08:00-22:00”, “00:00-23:59”
serviceLevelAgreements.services	Object	Which services are covered as a part of this service-level agreement.
serviceLevelAgreements.services.phoneSupportErrors	Boolean	Phone support - troubleshooting/bug fixing included
serviceLevelAgreements.services.phoneSupportChanges	Boolean	Phone support - functional changes included
serviceLevelAgreements.services.onsiteInclusive	Boolean	On-site assistance included
serviceLevelAgreements.services.hardwareInclusive	Boolean	Hardware-parts included
serviceLevelAgreements.services.mitelSwas	Boolean	Mitel software assurance included
serviceLevelAgreements.services.prescriptionStatus	Boolean	Prescription status included, used when integrating with medical systems.
simTag	String	Optional name of the eSIM pool to assign sims from.
bindingDate	Date	A date field that can be used by resellers to document when a customer's contract with their reseller expires.
customerGroup	Id	Id of group the customer belongs to, null if not using groups.

Access note: MANAGER and OWNER users cannot change notes, isReseller, resellerPortal, resellerEmailAsSender, storage or the finance fields sipUsageLimit, mvnoUsageLimit, channelLimit, paymentTerms, accountingSystemId, numberRentProduct and vatNumber - these fields are ignored when sent. finance.numberRentUntil and finance.numberRentCount are read-only for everybody.

Request body example

{
  "name": "Example Company",
  "phoneNumber": "+4588888888",
  "emailAddress": "info@example.dk",
  "finance": {
    "sipUsageLimit": 15000
  }
}

Response

The response will be the updated customer, if no errors occurred.

Json object
_id	Id	Unique customer id
name	String	Name of the customer
phoneNumber	String	Primary customer phone number
faxNumber	String	primary customer fax number
state	Enum	State of the customer: ACTIVE, BLOCKED (all services disabled), DELETED
parentReseller	Id	Id of the reseller the customer belongs to (only top level resellers does not have a parent reseller)
emailAddress	String	Primary e-mail address
website	String	Primary website address
notes	String	Notes about the customer (only visible for reseller)
Addresses
addresses[]._id	Id	Id of address
addresses[].primary	Boolean	True if this is the primary address
addresses[].alternativeName	String	Alternative name for this address
addresses[].address	String	Street, number etc., min. 5 chars.
addresses[].zip	String	Zip code
addresses[].city	String	City
addresses[].state	String	State
addresses[].country	String	Country
addresses[].fixedNumber	String	Fixed phone number on this address, if it differs from the primary
addresses[].faxNumber	String	Fax number on this address, if it differs from the primary
addresses[].municipalityCode	Integer	Municipality code, automatically set by the system
Financial settings
finance.vatNumber	String	VAT number
finance.accountingSystemId	String	Id for linking the customer to the accounting system that does the invoicing
finance.accountingSystemRef	String	Saved customer contact in the accounting system that does the invoicing
finance.invoiceMethod	String	How the customer wishes to be invoiced: MAIL, EMAIL, ELECTRONIC
finance.emailAddress	String	If invoiceMethod is EMAIL, this is the e-mail address to send it to
finance.electronicAddress	String	If invoiceMethod is ELECTRONIC, this is the address to send it to
finance.paymentTerms	String	Payment terms: DAYS_5, DAYS_7, DAYS_14, DAYS_30, DAYS_60, DAYS_90, CURRENT_MONTH_PLUS_DAYS_7, CURRENT_MONTH_PLUS_DAYS_14, CURRENT_MONTH_PLUS_DAYS_30
finance.sipUsageLimit	Integer	Combined maximum monthly usage in DKK for all SIP accounts
finance.mvnoUsageLimit	Integer	Maximum monthly usage in DKK for a MVNO account
finance.channelLimit	Integer	Maximum number of concurrent calls the customer may conduct on SIP accounts
finance.numberRentProduct	Id	Id of the product used to invoice number rent.
finance.numberRentUntil	Date	Date that number rent has been invoiced until.
finance.numberRentCount.singles	Integer	Number of single phone numbers counted during last invoicing.
finance.numberRentCount.hundreds	Integer	Number of 100-number-series counted during last invoicing.
finance.numberRentLastProduct	Id	Id of the product used at the last number rent invoicing.
finance.durationMethod	Number	0 for standard, >0 for custom (ADMIN only).
finance.skipInvoicing	Boolean	This customer's invoices will not be shown in various endpoints that fetches lists of invoices. Used in cases where resellers don't want to bill a specific customer. Defaults to false.
finance.skipResellerInvoicing	Boolean	If true, this customer is skipped when the reseller's own invoicing is generated.
finance.billingCustomers	Array	List of ids of billing customers linked to this customer.
isReseller	Boolean	True if customer is a reseller who can create and manage other customers
resellerPortal	String	If customer is a reseller and have a customized management portal, this is the URL for the login page.
resellerInvoice	Boolean	True if the platform sends out invoices to the customers (e-mail and electronic), false if reseller sends out invoices from their financial system.
resellerNextInvoiceNumber	Integer	Invoice number to use on the next invoice that is generated. auto-incremented when an invoice is created. Only used if resellerInvoice is true.
resellerSkin	String	Name of the skin to apply on UI for this resellers customers: EARTH, TEAL, DARK.
resellerEmailAsSender	Boolean	Sends e-mails with the reseller's own e-mail as sender. Requires the reseller setting up an SPF-record for Telecom X, for it to work properly.
resellerCustomerGroups	Array	List of customer groups the reseller wish to use.
resellerCustomerGroups[]._id	Id	Id of group.
resellerCustomerGroups[].name	String	Name of group.
MVNO settings
mvno.dataTopUpSms	Boolean	If true, a link allowing a mobile account to buy top-up data is included in the data-limit warning SMS, for all mobile accounts on this customer.
Misc settings
features	Array	List of features in the TelecomX platform that the customer has access to. Can only be set by ADMIN or RESELLER users. A reseller can only assign features that the reseller has to the resellers customers. The available features are: CUSTOMER - Basics, addresses, financial, usage limits, employees SIP - SIP trunks MVNO - Mobile phones PBX - Hosted PBX, SIP phones, music on hold, Webhooks (auto-enables SIP, MVNO, CUSTOMER) DNS - Domain management INTERNET - Fiber & xDSL IPTVPRIVATE - Private IPTV customer IPTVBUSINESS - Business IPTV customer FLEXCARE - FlexCare HealthTech ZEROTIER - ZeroTier networking EXTERNAL_LICENSES - external licenses NETWORK_MANAGEMENT - allows managing network devices DIALOG - FlexCare dialog CHANGELOG - logging to short term changelog is enabled ORGANIZATION - customer has organizational rights.
organizationResellers	Array	List of ids of resellers this organization can manage (only if customer has ORGANIZATION feture, otherwise null).
authenticationSecurity	String	The required security level for all users when performing login: NONE - only username/password SMS - 2FA using SMS required AUTHENTICATOR - 2FA using authenticator app.
custom	Object	Optional custom data that 3rd parties may append to a customer, max. 4Kb
Storage information
storage.total	Number	Maximum file storage capacity in bytes, default is 1 gigabyte
Integrations
integrations	Object	Contains information about 3rd party integrations
integrations.billing	Object	Contains billing integrations
integrations.billing.economic	Object	Integration for visma e-conomic
integrations.billing.economic.enabled	Boolean	True if the integration is enabled, default false.
integrations.billing.economic.agreementGrantToken	String	Agreement grant token. It's set when allowing the “Telecom X Billing Integration” e-conomic app to access the reseller's e-conomic account.
integrations.billing.economic.accrual	Boolean	Determines whether the reseller wants to use the accrual-module in e-conomic. Requires the module to be bought in e-conomic.
integrations.billing.rackbeat	Object	Integration for rackbeat
integrations.billing.rackbeat.enabled	Boolean	True if the integration is enabled
integrations.billing.rackbeat.bearerToken	String	Bearer token created from rackbeat, used to verify against their API
integrations.billing.uniconta	Object	Integration for Uniconta
integrations.billing.uniconta.enabled	Boolean	True if the integration is enabled, defaults false
integrations.billing.uniconta.username	String	Username for logging into Uniconta
integrations.billing.uniconta.password	String	Password for logging into Uniconta
integrations.billing.uniconta.companyId	String	Company Id the user is connected to, in Uniconta
integrations.licenses	Object	Licenses from 3rd parties, e.g ALSO.
integrations.licenses.also	Object	ALSO licenses integration
integrations.licenses.also.enabled	Boolean	Whether this customer/reseller should have their licenses synchronized from ALSO, etc.
integrations.licenses.also.username	String	ALSO username
integrations.licenses.also.password	String	ALSO password
integrations.licenses.also.customerId	String	The customer's ID from ALSO.
integrations.licenses.also.tenantId	String	The Microsoft tenant ID of the customer, synchronized from ALSO.
integrations.criipto	Object	Settings for the integration with criipto
integrations.criipto.enabled	Boolean	True if the integration is enabled, defaults false
integrations.criipto.clientId	String	UUID for creating signature orders with criipto
integrations.criipto.clientSecret	String	Client secret for creating signature orders with criipto
integrations.criipto.domain	String	Domain for redirection login
integrations.criipto.clientIdRealm	String	Client Id for domain
integrations.ms365	Object	Settings for integration with Microsoft 365
integrations.ms365.enabled	Boolean	Whether this integration is enabled for this customer.
integrations.ms365.tenantId	String	Id of customers tenant in MS 365
integrations.ms365.verified	Boolean	True if connection to tenant has been verified
integrations.ms365.calendarSync	Boolean	True to integrate users calendars
integrations.ms365.contactsSync	Boolean	True to integrate users contacts
integrations.ms365.orgContactsSync	Boolean	True to integrate the organisation contacts
integrations.ms365.presenceSync	Boolean	True to sync presence and/or Trams InAMeeting/InACall status
integrations.ms365.calendarShowAsMappings	Object	Calendar mappings
integrations.ms365.calendarShowAsMappings.free	String	Presence state to map free to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK, HOLIDAY or IGNORE to do nothing.
integrations.ms365.calendarShowAsMappings.tentative	String	Presence state to map tentative to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK, HOLIDAY or IGNORE to do nothing.
integrations.ms365.calendarShowAsMappings.busy	String	Presence state to map busy to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK, HOLIDAY or IGNORE to do nothing.
integrations.ms365.calendarShowAsMappings.oof	String	Presence state to map oof to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK, HOLIDAY or IGNORE to do nothing.
integrations.ms365.calendarShowAsMappings.workingElsewhere	String	Presence state to map workingElsewhere to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK, HOLIDAY or IGNORE to do nothing.
integrations.ms365.calendarCategoryMappings	Array	List of calendar category mappings
integrations.ms365.calendarCategoryMappings[].category	String	Category label to map to presence state.
integrations.ms365.calendarCategoryMappings[].presence	String	Presence state to map the category to: AVAILABLE, BUSY, OUT_OF_OFFICE, OFF_WORK or HOLIDAY.
integrations.mvnoPrivate	Object	Settings for integration with MVNO for private customers
integrations.mvnoPrivate.enabled	Boolean	True to enable the integration
integrations.mvnoPrivate.portal	String	The portal URL to redirect customers to
Service-level Agreements	(Can only be viewed by RESELLER, RESELLER_ADMIN or ADMIN)
serviceLevelAgreements	Object	Contains information about service-level agreements between the customer and their reseller. Only used currently for specific customers, and is not available to everyone.
serviceLevelAgreements.remote	Object	Contains information about remote service-level agreement
serviceLevelAgreements.remote.responseTime	Number	Response-time in hours. Valid values are 1, 3, 8, 24.
serviceLevelAgreements.remote.days	String	Which days of the week this service-level agreement covers. Valid values are “WEEK_DAYS”, “WEEK_DAYS_AND_SATURDAY”, “ALL”
serviceLevelAgreements.remote.period	String	Which period/hours in the day this service-level-agreement covers. Valid values are “07:45-16:00”, “08:00-22:00”, “00:00-23:59”
serviceLevelAgreements.onsite	Object	Contains information about on-site service-level agreement
serviceLevelAgreements.onsite.responseTime	Number	Response-time in hours. Valid values are 1, 3, 8, 24.
serviceLevelAgreements.onsite.days	String	Which days of the week this service-level agreement covers. Valid values are “WEEK_DAYS”, “WEEK_DAYS_AND_SATURDAY”, “ALL”
serviceLevelAgreements.onsite.period	String	Which period/hours in the day this service-level-agreement covers. Valid values are “07:45-16:00”, “08:00-22:00”, “00:00-23:59”
serviceLevelAgreements.services	Object	Which services are covered as a part of this service-level agreement.
serviceLevelAgreements.services.phoneSupportErrors	Boolean	Phone support - troubleshooting/bug fixing included
serviceLevelAgreements.services.phoneSupportChanges	Boolean	Phone support - functional changes included
serviceLevelAgreements.services.onsiteInclusive	Boolean	On-site assistance included
serviceLevelAgreements.services.hardwareInclusive	Boolean	Hardware-parts included
serviceLevelAgreements.services.mitelSwas	Boolean	Mitel software assurance included
serviceLevelAgreements.services.prescriptionStatus	Boolean	Prescription status included, used when integrating with medical systems.
simTag	String	Optional name of the eSIM pool to assign sims from.
bindingDate	Date	A date field that can be used by resellers to document when a customer's contract with their reseller expires.
customerGroup	Id	Id of group the customer belongs to, null if not using groups.

Note that properties holding no value may be omitted from the object.

Example

{
  "_id": "650000000000000000000101",
  "name": "Example Company",
  "phoneNumber": "+4588888888",
  "faxNumber": "",
  "state": "ACTIVE",
  "parentReseller": "650000000000000000000201",
  "emailAddress": "info@example.dk",
  "website": "https://www.example.dk",
  "notes": "Contact the finance department before changing subscriptions.",
  "authenticationSecurity": "AUTHENTICATOR",
  "addresses": [
    {
      "_id": "650000000000000000000301",
      "primary": true,
      "alternativeName": "",
      "address": "Eksempelvej 23",
      "zip": "4000",
      "city": "Roskilde",
      "country": "DK",
      "municipalityCode": 265
    }
  ],
  "finance": {
    "vatNumber": "12345678",
    "accountingSystemId": "12345",
    "accountingSystemRef": "Finance department",
    "invoiceMethod": "EMAIL",
    "emailAddress": "invoice@example.dk",
    "electronicAddress": "",
    "paymentTerms": "DAYS_14",
    "sipUsageLimit": 15000,
    "mvnoUsageLimit": 3000,
    "channelLimit": 25,
    "numberRentProduct": "650000000000000000000401",
    "numberRentUntil": "2026-01-01T00:00:00.000Z",
    "numberRentCount": { "singles": 23, "hundreds": 1 },
    "numberRentLastProduct": "650000000000000000000401",
    "durationMethod": 0,
    "billingCustomers": [],
    "skipInvoicing": false,
    "skipResellerInvoicing": false
  },
  "isReseller": false,
  "resellerPortal": "",
  "resellerInvoice": false,
  "resellerNextInvoiceNumber": 1,
  "resellerSkin": "EARTH",
  "resellerEmailAsSender": false,
  "features": ["CUSTOMER", "SIP", "MVNO"],
  "organizationResellers": null,
  "mvno": { "dataTopUpSms": false },
  "storage": { "total": 1073741824 },
  "integrations": {
    "billing": {
      "economic": { "enabled": true, "agreementGrantToken": "<AGREEMENT_GRANT_TOKEN>", "accrual": false },
      "rackbeat": { "enabled": false },
      "uniconta": { "enabled": false }
    },
    "licenses": { "also": { "enabled": false } },
    "ms365": { "enabled": false },
    "mvnoPrivate": { "enabled": false },
    "criipto": { "enabled": false }
  },
  "simTag": "providerx",
  "bindingDate": null,
  "customerGroup": "650000000000000000000601"
}

Errors

Error code	Message	Description
422	id	Customer id is invalid
404	not_found	Customer not found
422	multiple	Multiple errors (the `inner` property holds an array of errors this request generated, which can be any of the errors below)
404	name	Name is missing
422	name	Name is invalid
422	phoneNumber	Phone number is not a valid number
404	phoneNumber	Phone number is required for resellers with SIP, MVNO or PBX
422	faxNumber	Fax number is not a valid number
422	emailAddress	Email address is invalid
404	emailAddress	Email address is required for resellers with SIP, MVNO or PBX
422	parentReseller	Parent reseller id is invalid
404	parentReseller	The selected reseller was not found or not a reseller
403	parentReseller	Insufficient access level to set parentReseller
422	finance.emailAddress	E-mail address for invoicing is not valid
422	finance.channelLimit	Channel limit is out of range (2-1000)
422	finance.sipUsageLimit	SIP usage limit is out of range (1000-1000000)
422	finance.mvnoUsageLimit	MVNO usage limit is out of range (100-20000)
404	finance.numberRentProduct	Number rent product not found
404	numberRentProduct	No master number rent product available to inherit
409	numberRentProduct	There is no number rent product that can be assigned to this customer
422	storage.total	The customer's storage cannot be higher than the maximum storage limit
422	custom	Custom data too large, max. 4Kb
404	addresses	At least 1 address is required
422	addresses[index]._id	Invalid id
422	addresses[index].address	Invalid address
422	addresses[index].zip	Invalid danish zip code
422	addresses[index].zip	Invalid zip code
422	addresses[index].country	Invalid country
422	addresses[index].city	Invalid city
422	addresses[index].fixedNumber	Number is not a valid phone number
422	addresses[index].faxNumber	Number is not a valid phone number
404	integrations.mvnoPrivate.portal	Portal not found
403	features	Cannot assign features to customer - reseller does not have access to the features
403	features	Insufficient access level to add ORGANIZATION feature
409	features	IPTVPRIVATE and IPTVBUSINESS is mutual exclusive
409	features	Telecom X and Powernet cannot be organization customers
409	features_pbx	The PBX feature flag can not be added, before a PBX user product is added to the customer, or the users are deleted.
409	features_pbx_reseller	The PBX feature flag can not be added, because the reseller has no PBX user products to inherit from.
404	organizationResellers	One or more of the selected organization resellers were not found or not resellers
409	organizationResellers	Telecom X and Powernet cannot be added as organization resellers
403	access_denied	Insufficient access level
500	internal_error	<Unspecified>
409	address	Addresses in use, cannot be deleted
409	address	Addresses in use for Internet accounts cannot be changed

WIKI

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